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Below is a list of 'got password?' Frequently Asked Questions.

  1. Is 'got password?' compatible with FireFox? Mozilla? Another browser?
  2. Is 'got password?' compatible with <Insert Your Favorite Program Here>?
  3. Can I use 'got password?' with my removable USB drive?
  4. I have forgotten my master password. Can you help me recover it?
  5. Can I use 'got password?' with FTP locations?
Is 'got password?' compatible with FireFox? Mozilla? Another browser?
Absolutely. One of its features is its ability to enter information in a browser-independent manner. Therefore, it can work with any browser available today - and probably some that haven't even been written yet!

Is 'got password?' compatible with <Insert Your Favorite Program Here>?
The same technology that allows 'got password?' to work with any browser allows it to work with just about any other program. Whenever text needs to be entered, 'got password?' can enter it for you.

Can I use 'got password?' with my removable USB drive?
Yes. Simply copy entire contents of the directory where you've installed 'got password?' to a directory on your removable drive and you're ready to take it with you whereever you go. When you need to use it, simply start it from the removable drive. 'got password?' doesn't store any of your information outside of its own directory, so all your sensitive data leaves with you when you remove the drive from the PC.

I have forgotten my master password. Can you help me recover it?
Unfortunately not. For security reasons, we never store your master password anywhere; it is known only to you. Once it's gone, it's gone.

Can I use 'got password?' with FTP locations?
Yes. Simply specify 'ftp://' as the protocol specification in the URL (e.g. 'ftp://SomeFTPServer.com') when setting up the account. It is often also a good idea to specify the user ID you will be using right in the FTP URL, like this: 'ftp://UserID@SomeFTPServer.com'. This approach will work if your browser is Internet Explorer or Firefox. You can experiment with different FTP-based URLs simply by typing them into the Start menu's 'Run' command. Once you know the format that works for your setup, you can use it when specifying account URLs in 'got password?'. You can then go to the FTP address as if it were a Web site and enter the FTP password from 'got password?' when prompted.


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